Organisational Consulting

Life-Goals Consulting is focused at supporting organisations to change and develop to improve their performance. Development of organisations can focus on three areas: structures, processes and culture. It also includes coaching individuals and teams for maximum performance particularly through change. The goal is to create personal and organisational excellence. 

Structures start with the organisation diagram - Who is part of the organisation, job titles, role descriptions, departments, formal meetings and committees, decision making and delegation of work. Often the official structure is out of date compared with who really does what. What Life-Goals can do is to redesign the structures to make the organisation more effective, recognising reality and facilitating maximum contributions from all the organisations human assets. 

Processes are the things that people do to make and deliver the product - many people are often involved in a series of steps, often incorporating unnecessary steps. There are also many supporting processes not immediately concerned with delivering the product to the customer. Processes include policies and procedures whether in writing or not. What Life-Goals can do is to analyse processes, identifying what is effective and efficient and redesigning and changing what is not. Life-Goals works with those involved, harnessing their knowledge and facilitating change. 

Culture is the accepted way of doing things - the way we do things round here. This includes symbols of power and status, stories of the history of the organisation, rituals and social relationships. It determines what people believe about their organisation and its role. Culture often determines the level of innovation and empowerment that is possible within an organisation. Culture is the most difficult aspect to change as it is rooted in habits, attitudes and beliefs that have built up over time and are often inappropriate for the current situation. However Life-Goals can work with staff at the attitude level to bring underlying attitudes and beliefs to the surface and rebuild them in a more appropriate form for the current challenges. 

Life-Goals Consultant skills and experience include redesigning and changing structures, processes and culture to fit the organisations' values and goals and improve performance. Life-Goals can design and lead change to improve overall performance through change in structure, process or culture. Analysis of the current situation is usually the first step followed by discussion of options for change, agreement of a change plan and implementation of the change. Evaluation of goals met and improved effectiveness demonstrates what has been achieved.

Life-Goals belief is that organisations are organic beings which grow and develop and have a life and an intelligence of their own. They ought to be  comprised of fully empowered and response-able individuals. In order to develop them effectively they must be developed and educated as carefully and respectfully as gifted individuals. This means understanding and respecting their history and abilities and guiding them towards better performance through learning and increased capacity to learn and change.

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